Frequently Asked Questions:
Tech Help from FCH:
- Email your teacher or counselor. · Email: fchtechhelp@psdschools.org (Only accepts emails from your psdschools.org email)
- Call the FCH Tech Help Issues line at 970-488-8259. Leave a message with your name, ID#, the tech issue and a phone# to reach you. Someone will call you back within 24 hours during school days/hours.
- Go to FCH during open building hours. Please wear a mask. Someone in the LTC will assist you.
Tech Help from PSD:
- Call the Family and Student Support line at 970-490-3339 · Email: covidtechhelp@psdschools.org
- Check out the help guides posted on the PSD Community Tech Portal
FAQ
| How do I swap my laptop or charger? | Go to FCH during open building hours. Please wear a mask. Someone in the LTC will assist you. |
| What do I have checked out from the LTC? | Library Search & what you have checked out from the LTC! |
| I have sound problems | Sound Problems.pdf |
| I am having issues with Microsoft Teams not connecting or opening | Issues with MS Teams.pdf |
| The PoudreVPN isn't connected | How to connect to the PoudreVPN.pdf |
| I don't have home internet, what can I do? | Reach out to your counselor. |
| What if my home internet is slow? | Report the issue to your home internet service provider for assistance. If the issue can't be resolved then run an internet speed test. |
| How do I reset my password? | Password Reset.pdf |
| How do I check for Windows Updates? | Check ing for and Installing Windows Updates.pdf |
Return to LTC